Shipping Policy

At Evernights, every curtain is custom-made to order to ensure exceptional quality and craftsmanship.

Order Processing & Production

All orders require approximately 3–5 business days for production before shipment.

Production times are calculated using business days only and may be affected by public holidays observed in the manufacturing country.

Shipping & Delivery

Once your order has been completed, it will be shipped using one of our trusted carrier partners.

Estimated delivery time is approximately 9–15 business days after shipment.

Delivery estimates are based on business days only and may vary depending on:

• Your location

• Local carrier operations

• Customs clearance procedures

• Public holidays in the destination country

• Public holidays in the country of manufacture

Please note that delivery timeframes are estimates and are not guaranteed.

Duties & Taxes

Good news — all applicable duties and import fees are covered by Evernights.

You will not be required to pay any additional customs duties or import charges upon delivery.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Please allow up to 72 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Delays

While we work hard to deliver every order on time, delays can occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• Customs inspections or processing delays

• Transportation disruptions

• Political instability or geopolitical events

• Natural disasters

• Peak shipping seasons and carrier volume increases

• Market fluctuations affecting transportation networks

We appreciate your patience and understanding should any unexpected delays arise.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Evernights cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at contact@evernights.com.

We will work directly with the carrier to investigate the issue and help find the best possible resolution.

Questions?

If you have any questions regarding your order or shipping status, please contact our customer support team at contact@evernights.com.